What our previous clients are saying

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Austin was very informative, clear and understanding. Willing, able and eager to answer my questions. Works well with new home buyers. Very friendly and confident.

Joshua MExperience.com Reviews

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Austin did a great job communicating - everything stayed on track and on time

Cameron GExperience.com Reviews

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From start to finish Austin was 100% my support even when things got complicated I never had to worry he was always there to help along every twist and turn you experience in a loan process I would recommend austin lord to anyone who is in need of a person who really cares about his customers and goes the extra mile for you!! Thank you Austin!!

Michele OExperience.com Reviews

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Austin is extremely responsive, helpful, knowledgeable, and personable. Everything you want from a lender during the stressful process of purchasing and selling a home. Austin was exceptional during the whole experience, would reccommend to anybody to use him!

Devan BExperience.com Reviews

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Communicating and explaining everything throughly

Martin RExperience.com Reviews

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Austin is phenomenal!

John BExperience.com Reviews

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Austin was extremely knowledgeable, competent, and provided immediate follow-up throughout the process. Furthermore, he was able to come up with solutions for any issues along the way. He was always available even while on vacation.

Robbie PExperience.com Reviews

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Austin was always there to answer all my questions.

Thomas BExperience.com Reviews

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Austin has been absolutely amazing throughout this entire process. I feel incredibly blessed to have been introduced to him. Over the past year, Austin helped me navigate the sale of one home and the purchase of two homes. What could have been an overwhelming and stressful experience was made so much easier because of his guidance, patience, and expertise. There were many challenges along the way, and at times the process was emotional and complicated, but Austin was always there to answer questions, provide reassurance, and find solutions. What sets Austin apart is not just his knowledge of the mortgage industry, but the genuine care he has for his clients. He treated me like a person, not a transaction. He took the time to understand my situation, advocated for me when obstacles arose, and never made me feel like I was facing the process alone. I cannot thank him enough for his dedication, professionalism, and kindness. If you are looking for a mortgage lender who truly cares and will go above and beyond for you, I highly recommend Austin. He has earned my trust and gratitude, and I would not hesitate to work with him again in the future.

Stacy MExperience.com Reviews

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The process was made very easy to understand for me and was overall very enjoyable

Robert GExperience.com Reviews

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Austin went above and beyond for us. We had a very tricky situation with a VA loan on a condo where the condo assosciation wasnt approved with the VA. Austin did all kinds of research and the VA ultimately approved our loan! cannot thank Austin enough!

Stacey HExperience.com Reviews

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Austin made the mortage process so easy for me. Everything was so easy to understand and any time that I had a question he was able to answer and I had a lot of questions. Highly recommend Austin to anyone!

Peter OExperience.com Reviews

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Austin did a fantastic job of making my first mortgage easy, he was communicative, patient, friendly, and explained everything to me very well. What could have been a very stressful and complicated process, he made feel simplified, and calm. I feel a strong sense of integrity, reliability, and trust with Austin. I do not have any regrets about using him as my Mortgage Broker

James TExperience.com Reviews

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Working with Austin was one of the best decisions I made during this entire home buying process. From the very beginning, he made sure I understood the numbers, the goals, and what made sense for my situation. He got me a phenomenal rate, but honestly, it was everything else he did that made the biggest difference. Austin answered the phone. He always made himself available. He never made me feel judged for asking questions, even the ones I hesitated to ask. And when offer after offer fell through, he checked in on me as a person, not just a client. He reminded me of my goals, kept me grounded, and helped me stay focused when I felt discouraged. He’s incredibly knowledgeable, patient, and genuinely understanding. I never felt confused. If anything, he kept me on track and made sure every financial decision aligned with what I said I wanted from the beginning. And on top of all that, he’s the one who introduced me to my realtor, which ended up being the perfect match for me and my journey. I truly felt like I had the dream team. THANK YOU AUSTIN!!!! I would highly recommend Austin to anyone looking for a lender who truly cares, communicates, and supports you through the entire process not just the easy parts.

Christina AExperience.com Reviews

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Austin was great to work with! Very knowledgeable and truely cares about his clients. We are very happy to have worked with Austin!

Kristen JExperience.com Reviews

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Austin provided exceptional service, maintaining clear and consistent communication throughout the entire process. I highly recommend his services for anyone seeking a seamless financing experience and the assurance of securing the most favorable terms tailored to their individual requirements.

Blake DExperience.com Reviews

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Austin was fantastic to work with all throughout the process. He was very timely with his communication, kept on top of everything as the process moved along and happily answered all of my (many) questions. I won't be working with anyone else in the future!

Dave SExperience.com Reviews

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I've used Austin for two home purchases now and I couldn't recommend him enough times. He did all the dirty work of figuring out what works best for me vs what could pay him the most money. He's extremely dependable and id put him up against anyone else in the biz! Will be using him for the next home purchase in the future!

Joe OExperience.com Reviews

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Austin is the easiest to work with! He is so knowledgeable, honest, and reliable. We felt so comfortable every step of the way of our home-buying process all thanks to Austin’s assistance through it all. We are so thankful to have his expertise and guidance through this process and highly recommend him.

Sarah OExperience.com Reviews

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Austin is amazing. From start to finish, and even beyond closing, he was always willing to answer all our questions. He is incredibly knowledgeable and strategic, and he truly cares for each of his clients. With his guidance, the process went seamlessly!

Amanda GExperience.com Reviews

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Austin Lord went above and beyond to help us buy our home. He was extremely helpful, knowledgeable, and eased our anxieties through the whole process. He treated us like family and spent a lot of time answering our questions. We credit his professionalism to securing our dream home, which had multiple offers!

Jacob SExperience.com Reviews

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I brought a difficult situation to Austin and he was nothing but TOP NOTCH from the very beginning!! He was honest, kind and dedicated. He managed to ease my worry throughout the entire process, not an easy task! He cares about his clients, like genuinely cares! He was always there for me when I had a question or concern. It's always unsettling diving into the banking world and I'm so grateful that I was connected to Austin. He is one of a kind and I highly recommend him. Thank you SO much Austin for your excellence!

Carissa MExperience.com Reviews

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Austin is very responsive and has an upbeat attitude that's been crucial to accomplishing our real estate goals. We appreciate his validation and work to solve any issues!

Patrick WExperience.com Reviews

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We’ve worked with Austin Lord at West Capital Lending twice now, and he has been exceptional both times. Our first experience involved selling and buying at the same time with a very complex setup — a double mortgage plus a bridge loan — and Austin navigated every detail with confidence and clarity. Most recently, he helped us refinance a second home, and once again he delivered outstanding service. Austin is incredibly responsive, patient with every question, and truly advocates for his clients from start to finish. We always felt informed, supported, and in great hands. If you want a mortgage broker who goes above and beyond, Austin is the one you want in your corner.

Heidi BGoogle Reviews

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Austin is the best! We have done a few loans with Austin and I cannot recommend Austin enough! If you are looking to buy or refi, Give him a call!

Kassie SGoogle Reviews

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Austin is hands down the best LO I have worked with! We have now done a few transactions with him and he is always knowledgeable and professional! Highly recommend for any mortgage needs!

Kassie SExperience.com Reviews

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Austin Lord is a mortgage magician. Austin knows what he is talking about Austin will be doing the heavy lifting work in the background securing you the best deal possible. Austin will be able to explain the process of securing a home loan in a way you will be able to understand. His competency, expertise, and client-centered approach takes the experience of buying a house (often high-stakes, stressful, and complicated) and alchemizes it into an unbelievably comfortable, understandable, and straight-forward process. Most importantly, Austin uniquely centers his client’s interest in a predominantly exploitative industry (sorry!) Because honestly, purchasing a home is the largest transaction most of us regular people will make in our lives. Financing this transaction is the key to making it work. You want the person you pick to help you secure your financing to be someone you can trust. Austin will prove himself to be a person you can trust. How do I know? I am writing this review sitting inside my dream house with my name on the title because of the mortgage magic performed by Austin Lord.

Jenn HExperience.com Reviews

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I Cannot say enough great things about working with Austin Lord. From start to finish, he went far above and beyond anything I ever expected from a mortgage lender. He was incredibly trustworthy, prompt, and thorough, and always took the time to answer every single question with patience and clarity. What truly sets Austin apart is how much he genuinely cares-he was available anytime I needed him and even helped me set up the Website for automated payments, which was well beyond his job scope. That level of dedication is rare. If you are looking for someone who is knowledgeable, reliable, and truly has your best interest at heart, I highly recommend Austin Lord. He made what could have been a stressful process feel smooth and manageable, and I would absolutely work with him again.

Michele PGoogle Reviews